TERMS AND CONDITIONS

  • You must arrive at least 15 min early for your tour.
  • Tours cancelled by customer with in 72 hours of launch time will not be refunded. No shows will not be refunded.
  • Re-scheduling is not available with in 72 hours of your scheduled tour time.
  • Customer will receive a full refund in the event of hazardous weather/conditions. Adventure Kayak Outfitters LLC. will notify customer by phone and or email of such cancellation.
  • For the safety of our guests actively participating in a tour, Adventure Kayak Outfitters LLC. may delay a tour in whole or part due to hazardous weather/conditions, only when Adventure Kayak Outfitters LLC. deems it safe will the tour resume.
  • Adventure Kayak Outfitters LLC. will make every effort to accommodate customer with their choice of kayak (i.e. single or tandem). However, during peak times¬† Adventure Kayak Outfitters LLC. may have to limit the number of kayaks launched due to local regulations for the protection of the environment and safety of our guests.