You must arrive at least 15 min early for your tour.
Tours cancelled by customer with in 72 hours of launch time will not be refunded. No shows will not be refunded.
Re-scheduling is not available with in 72 hours of your scheduled tour time.
Customer will receive a full refund in the event of hazardous weather/conditions. Adventure Kayak Outfitters LLC. will notify customer by phone and or email of such cancellation.
For the safety of our guests actively participating in a tour, Adventure Kayak Outfitters LLC. may delay a tour in whole or part due to hazardous weather/conditions, only when Adventure Kayak Outfitters LLC. deems it safe will the tour resume.
Adventure Kayak Outfitters LLC. will make every effort to accommodate customer with their choice of kayak (i.e. single or tandem). However, during peak times Adventure Kayak Outfitters LLC. may have to limit the number of kayaks launched due to local regulations for the protection of the environment and safety of our guests.